Orders

Order Placed

We will send you an email of confirm have already received your purchase order.

Processing

We only work on during Monday to Friday. (off on public holiday)

It will pass to another working day to process if you do purchase on the weekend or public holiday.

The order in Hong Kong will handle in 1-2 working days.

Delivering

The order has been shipped. Under normal circumstances, CXC delivery takes 1–3 working days, while SF Express takes about 1 working day.

No delivery notification will be provided; please refer to the tracking number sent to your email to check the status.

Order Status

After log in the website, all member can check the latest status in your order page.

Cancel Order

I’m sorry, but once an order has been placed, it cannot be canceled, even if we have not yet started processing it. Thank you for your understanding.

If you have any question, please contact with us by email as below cs@godwell.com.hk

Limited of purchase

We confine only 3 pieces of single product of each order.

Please feel free to contact us if you have any question.